Return Policy
Our bridal gowns, bridesmaids dresses, accessories and swatches are not eligible for return or exchange, and are final sale.
Items in our Ready-to-Wear and Little White Dress collections are eligible for return on a product by product basis - please refer to the Return section per product page, or to the item in your cart to confirm eligibility. Certain beadings and fabrications will display “final sale” at checkout (due to their delicate nature.)
We recommend trying on purchased items once received, to ensure adequate time to return items within our returns timeframe.
Please click here within 14 days of delivery to receive a shipping label (or reach out to customerservice@amsale.com). Returns must be mailed back within 5 days of printing the label.
Returns must be in new, unworn, unaltered condition with all original packaging (boxes, hangers, garment bags.)
Returns that do not meet our policy will not be accepted and will be sent back to you.
Please note: there is a $25 restocking fee for all eligible returns within the contiguous United States and a 15% restocking fee for all eligible returns from Hawaii, Alaska, Puerto Rico, Canada, or International locations. All refunds (minus returning shipping fees) will be issued to your method of payment once the item is received by Amsale and passed through Quality Control. Please note - any rush production fees or expedited shipping charges are not eligible for refund.